Citroën rebuked by UK minister over handling of mass safety recall | Citroën

The transportcrety, Heidi Alexanderhas expressed “serious concerns” on the handling of Citroën's handling of a safety story that thousands of fruits cannot leave their cars.

In June, the owner of the car company, Stellantis, gave a direct and rare “STOP DRIVE” for certain models because of a potential fatal airbag safety error.

The alert was for C3 and DS3 models produced between certain dates, which mean 120,000 cars in the United Kingdom.

In the letter to Eurig-Druce, UK Group Managing Director or StellantisAlexander said that the “level of disturbance experienced by UK motorists – especially most vulnerable – is not acceptable”.

Alexander Dreds the company to take “immediate steps” to improve that all affected owners are “provided with viable alternatives”, or by courtesian compensation or repairs at home.

In the letter, first reported by the PA-Sturage, the Minister said the existing arrangements “not meeting expectations”. She had received reports from MPs and her existed that detailed disturbance and insufficient support with alternative transportation arrangements.

The consumer group that? Recently described the handlant of stellantis of the reminder or “chaotic”. It said it had heard of “many sad drivers” – including a woman who was terminated that needed to come to the hospital mail – that have significant expenses in hire, tax returns.

While Stellantis had promised to minimize the burden, the “execution of this reminders exposed significant holes in customer support and transparency, saying Alexander.

Cars provided with Takata Airbags are recalled because chemicals can be wasted in the inflatance on time, which could cause the bag.

No incidents have been reported in the United Kingdom, but Stellantis gave in the “Stop Drive” in Veropa, after a woman killed in France as their airbag exploded. Riding one of the cars, you can unlever insurance, and it is illegal for a private seller to sell a vehicle with a “STOP DRIVE” Reminder without disclosing it.

Stellantis insist that Citroën was “fully engaged” in maximizing the daily number of cars that can have replaced their airbags, adding that his puuge network is authorized to perform the work as well.

To have more than 72,000 cars, replacement airplanes, and stellantis expects that the majority of vehicles are repaired by the end of September, with any remaining cases.

Stellantis explained that with such a large number of cars was affected “inaccessible” that customers can be inconveniences in the short run.

“For each customer we discuss options to support mobility. These options include replacement or home, a courtesy options and recovery for other mobility options and recovery. We give the most urgent needs.”